OKI printers are manufactured to the highest standards of quality and technology, which is why we are offering an extension to the standard 1 year warranty period to 3 years free of charge* Simply register your product within 30 days of purchase to benefit from our 3 year warranty.
*3 Year Warranty
All OKI colour and mono printers, multifunction printers and dot matrix printers with the exception of those listed below, are eligible for the 3 year on-site warranty.
The 3 year on-site warranty only applies if the product has been registered online within 30 days of purchase. Without registration, the standard 1 year warranty period applies. Any further extended warranties must be purchased within one month of the printer purchase date.
The warranty is limited to the South African mainland and is available in regions where Printacom has a presence.
- This excludes all Executive Series (ES), Pro Series and Graphic Arts products including Wide Format. These need to be purchased separately.
- MX Line Printers are only eligible for a 1 year on-site warranty
- Printers must be returned with original packaging for warranty.
- Warranty begins on the date of purchase by the Customer. The Customer is responsible for maintaining proof of the date of purchase, and providing this on request.
Any product repair, or unit replacement, will be warranted for 90 days, or to the end of the initial warranty period, whichever is the greater. This only is applicable to a repetitive error.
SIDM Print heads are covered under warranty for 3 months from date of purchase only due to the nature and environment of the product, and subject to the product being used within product specifications and cannot be warranted due to wear and tear and an uncontrolled working environment.